本政策同时提供 中文及英文版本。当中英文版本出现歧义或不同时，以英文版本为准。
English is available after Chinese.
生效日期：2025年11月12日
最后更新日期：2025年11月12日
多谢阁下使用 PixPet（以下简称「本平台」、「我们」或「PixPet」）。阁下的个人资料及私隐我们非常重要。本政策旨在说明我们如何在阁下使用本平台网站、流动应用程式及相关服务时，收集、使用、储存、保护及分享阁下的个人资料。
请阁下在使用本平台前细阅本政策。阁下继续使用本平台，即表示同意本政策的内容及条款。
一、我们收集的资料
我们仅在合理及必要的范围内收集阁下的资料，以提供及改善服务。
所收集的资料包括（但不限于）：
（一）阁下主动提供的资料
- 注册账户时提交的电邮地址、用户名、联络电话（如适用）；
- 上传的图片、文字、评论、创作内容；
- 参与活动、意见反馈或客户支援时提供的资料，如地址或其他联络方式。
（二）系统自动收集的资料
- 装置资料（如装置型号、操作系统版本、浏览器类型等）；
- 纪录日志（包括 IP 地址、访问时间、浏览行为、停留时长等）；
- Cookies 或类似技术所收集的资料，用以分析使用情况、改善服务质素。
（三）第三方来源的资料
当阁下使用第三方账户（如 Google、Apple、微信等）登入时，我们会根据阁下授权的范围取得相关账户资料。
二、我们如何使用阁下的资料
我们可能会将阁下的个人资料用于以下用途：
- 提供、维护及优化我们的产品及服务；
- 向阁下发送服务通知、安全提示或推广资讯（阁下可随时取消订阅）；
- 防止欺诈、滥用或违法行为，保障系统安全；
- 遵守适用的法律、规例或监管机构的合理要求。
三、资料的储存及保障
（一）储存地点
阁下的个人资料可能储存于位于中华人民共和国的伺服器，或我们为提供服务所必需的伺服器所在地。
（二）储存期限
除法律另有规定外，我们仅在实现收集目的所需的期间内保留阁下的个人资料。
（三）安全措施
我们采用合理的技术及管理措施，以防止未经授权的访问、披露、使用、修改或毁损。
四、资料的分享、转移及披露
我们不会将阁下的个人资料出售、出租或转移予无关的第三方。
但在以下情况下，我们可能依法披露或分享：
- 已取得阁下明确同意；
- 为提供服务而必须的合作（例如付款平台、云端储存服务供应商）；
- 法律或监管机构要求；
- 公司合并、收购或重组时，我们会确保新的持有方继续遵守本政策。
五、阁下的权利
在法律容许的范围内，阁下有权：
- 查询、访问、更正或删除阁下的个人资料；
- 撤回已同意的授权；
- 请求我们说明个人资料的处理规则；
- 申请注销账户（注销后，我们将删除或匿名化阁下的个人资料）。
阁下可透过第九条所列方式与我们联络，以行使上述权利。
六、Cookies 与类似技术
我们使用 Cookies 或类似技术以：
- 识别用户身份及维持登入状态；
- 分析使用数据及网站流量；
- 改善网站及服务的使用体验。
阁下可选择停用 Cookies，但某些功能可能因此受限。
七、未成年用户的私隐保障
如阁下未满 18 岁（或所在地法律规定的成年年龄），应在监护人指导下使用本平台。
我们不会有意收集未成年人的个人资料；若发现误收集情况，将立即删除。
八、资料的跨境传输
为实现服务功能，我们可能会在不同司法管辖区（包括香港及中国内地）间传输资料。
我们将确保该等传输符合适用法律要求，并采取合理的安全措施保障资料安全。
九、联络我们
如阁下对本私隐政策或个人资料处理方式有任何查询、意见或投诉，可与我们联络：
PixPet 私隐事务负责人
电邮：contact@pixpet.app
我们将于 15 个工作日内回复阁下的查询。
十、本政策的更新
我们可能会因营运或法律要求不时修订本政策。
更新后的版本将刊登于本页面，并标示最新生效日期。
如涉及阁下的重大权益变更，我们会以电邮或平台通知方式告知。
十一、语言版本
本政策同时提供 中文及英文版本。
当中英文版本出现歧义或不同时，以英文版本为准。
PixPet 承诺：
我们尊重阁下的私隐权，致力保障资料安全，并持续提升服务质素。
Effective Date: 12 November 2025
Last Updated: 12 November 2025
Welcome to PixPet (“we”, “our”, or “the Platform”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal data when you use our website, mobile applications, and related services.
By using our Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal data only to the extent necessary and reasonable for providing and improving our services.
The information we collect includes but is not limited to:
(a) Information You Provide to Us
- Account registration details such as email address, username, and contact number (if applicable);
- Content uploaded by you, including images, text, comments, and creative works;
- Information provided when you participate in events, submit feedback, or contact our customer support, such as your name or postal address.
(b) Information Collected Automatically
- Device information (e.g., model, operating system version, browser type);
- Log data (e.g., IP address, access time, browsing behaviour, session duration);
- Cookies and similar technologies that help us analyse usage and enhance service quality.
(c) Information from Third Parties
If you sign in using a third-party account (such as Google, Apple, or WeChat), we will obtain the relevant account information within the scope authorised by you.
2. How We Use Your Information
We may use your personal data for the following purposes:
- To provide, maintain, and improve our products and services;
- To send you service notifications, security alerts, or promotional messages (you may opt out at any time);
- To prevent fraud, misuse, or illegal activities, and to ensure system security;
- To comply with applicable laws, regulations, or requests from regulatory or governmental authorities.
3. Storage and Protection of Data
(a) Storage Location
Your personal data may be stored in the Hong Kong Special Administrative Region, Beijing, Mainland China, or other locations where our servers or service providers operate.
(b) Retention Period
Unless otherwise required by law, we retain personal data only for as long as is necessary to fulfil the purposes for which it was collected.
(c) Security Measures
We adopt reasonable technical and administrative measures to prevent unauthorised access, disclosure, alteration, or destruction of your personal data.
4. Data Sharing, Transfer, and Disclosure
We will not sell, rent, or transfer your personal data to unrelated third parties.
However, we may share or disclose your data under the following circumstances:
- With your explicit consent;
- When necessary to provide services (e.g., payment processors, cloud service providers);
- To comply with legal obligations or lawful requests from competent authorities;
- In the event of a merger, acquisition, or corporate restructuring, provided that the new entity continues to be bound by this Privacy Policy.
5. Your Rights
Subject to applicable laws, you have the right to:
- Access, correct, or delete your personal data;
- Withdraw consent previously given;
- Request an explanation of how your personal data is processed;
- Request account deletion (upon which we will delete or anonymise your personal data).
You may contact us using the methods provided in Section 9 to exercise these rights.
6. Cookies and Similar Technologies
We use Cookies and similar technologies to:
- Recognise user identity and maintain login sessions;
- Analyse site traffic and usage patterns;
- Improve the quality of our services and user experience.
You may choose to disable Cookies in your browser settings, but doing so may limit certain functionalities of the Platform.
7. Protection of Minors’ Privacy
If you are under the age of 18 (or the age of majority in your jurisdiction), please use the Platform under the supervision of a parent or guardian.
We do not knowingly collect personal data from minors. If we discover that such data has been inadvertently collected, we will promptly delete it.
8. Cross-Border Data Transfer
To enable service operations, your personal data may be transferred to or accessed from different jurisdictions, including Hong Kong and Mainland China.
We will ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:
PixPet Data Protection Officer
Email: contact@pixpet.app
We will respond to your request within 15 working days.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational or legal requirements.
Any updates will be posted on this page with a new effective date.
For significant changes, we will notify you by email or through the Platform.
PixPet Statement:
We respect your privacy rights, are committed to protecting your data, and continuously strive to enhance our service quality and transparency.